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Choice Hotels International - Horrible Place
1 of 4

Please forward to the relevant department. My wife and I stayed at the QUALITY INN & SUITES AT METRO CENTER at the 9455 N. Black Canyon Highway, Phoenix, AZ, 85021, US location on Tuesday, February 23, 2016 for one night for my birthday. We stayed in a Suite, 1 Queen Bed room - Non Smoking. When we arrived at 6:30pm, the check in desk was empty with a sign stating that they desk person would be back in 15 minutes. 25 minutes later she (Richelle)... Read more

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The Quality Inn in Staunton, Va and Trip Advisor have lied to us, and are scamming the public, about false positive reviews on Trip Advisor website. Quality Inn and Suites in Staunton, Va, a Choice Hotel, claimed to be a smoke free hotel and newly renovated. They are neither, so we requested a refund for the last night and were denied. They received a well deserved negative comment on Trip Advisor, which could have been taken as constructive... Read more

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whoever run this property did not know how to stay clean just want to make money & let people go to ***, do not want to stay again and never recommend anyone to stay in this motel whoever run this property did not know how to stay clean just want to make money & let people go to ***, do not want to stay again and never recommend anyone to stay in this motel whoever run this property did not know how to stay clean just want to make money... Read more

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Are you that desperate to keep such trash like Jill Barrick from San Antonio Texas? It's a white woman asking! I have nothing else to add so to make it a 100 words, I'll repeat it. Are you that desperate to keep such trash like Jill Barrick from San Antonio Texas? It's a white woman asking! I have nothing else to add so to make it a 100 words, I'll repeat it. Are you that desperate to keep such trash like Jill Barrick from San Antonio Texas?... Read more

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Comfort Inn, Nags Head, NC charged me for an Ocean View room. When I opened the door, all I could see was the wooden fence surrounding the pool. Couldn't leave my curtains opened because everyone walking around the pool was looking in the window. Not one shred of privacy, and certainly no ocean view. Complained to the front desk and was told "We are full". Next day complained again, they moved us to another room, but gave no compensation... Read more

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Was supposed to receive enough points to get a free night's hotel, but due to the company's mistake I came up just short and was unable to book for the time & place I needed. The company added points to my account to make up for this differential, but too late for when I needed them to make this trip's hotel night. So they offered me a gift card for my inconvenience. I was asked to wait a month for this, and did. When I called to follow-up I... Read more

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Imident rudeness not people person no apologies no sure franklin people Please help with this person Jeffery s martin Gp jsm05230

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I was getting a room from out of town, Bradenton. Me and my fiance picked the hotel, because we could check in early.The woman at the front desk was rude to start off with,she put us in the front of the hotel, from the hours of 3am to 4 am was a nightmare, there was an adult entertainment establishment next door, and rooms were being rented to the woman and men in the club, I never complained but I think it is not suitible for a faimly, but more... Read more

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In short, I have been a Choice Member Rewards client at "Elite Gold" status for well over a year. The current promotion of two stays for a $50.00 Gas Gift Card has proven a scam for me. I stayed two separate stays last week for a total of 4 nights and because there was not 24 hours between the stays I have been "robotically" told that these 4 nights will be treated as ONE stay only. I already have to stay more than one (1) night if using a... Read more

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This is the fourth time this year I have qualified for benefits under the "Stay Two Nights, Get One Free" Choice Rewards program. They have dug up technicalities on three of those four occassions. But this last time, they denied benefits for a hotel stay which I paid for, but which my wife and son stayed at. Choice Hotels customer service forced us to stay at two different locations. This has cost promised points for that trip, and also an... Read more

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